Stay Kiwi is here to help!
Have a read of some of our frequently asked questions below, or contact us directly and we'll have you sorted in no time!
Stay Kiwi recognises and rewards you when you visit a participating business, when you travel around New Zealand. You can take advantage of practical benefits, such as increased discounted ferry bookings, discounted accommodation and special deals throughout the country with our app. As well as collecting Stay Kiwi Points you can convert Stay Kiwi Points to eVouchers, helping you get more.
Stay Kiwi is a New Zealand owned and operated customer centric reward and recognition programme.
Stay Kiwi recognises when you book or make purchases at participating shops and cafes and bars across the country. Stay Kiwi then rewards you through benefits and Stay Kiwi Points.
It is easy to join Stay Kiwi!
- Download the Stay Kiwi app from Apple App Store or Google Play Store
- Create your profile with the easy to follow prompts to sign up for Stay Kiwi
- Validate your email
You’re ready to go!
Or go to the Stay Kiwi website and sign up online.
Of course. Stay Kiwi is designed to recognise customers no matter where you live. Regardless of where you live you can still collect and use Stay Kiwi Points, eVouchers and benefits when you book online, or when you make purchases with Stay Kiwi Partners.
Stay Kiwi is available for both international and domestic travellers, although you don’t have to be travelling to take advantage of all that Stay Kiwi has to offer. All vouchers do need to be used in New Zealand and are valid for a period of 6 months from the date of issue.
You must be eighteen years of age or older to join Stay Kiwi.
We ask for your date of birth to ensure you are 18 years or older and so we do not send offers for wines and spirits to members under the age of 18. Your date of birth is also the validation information that you may need in case a Stay Kiwi Partner store does not recognise your digital Stay Kiwi Card (e.g. if you have a cracked screen on your phone).
Yes, although we recommend that you download the Stay Kiwi app when you join. The app will contain your digital Stay Kiwi Card which you need to use to collect Stay Kiwi Points and Spend when making purchases or using eVouchers at Stay Kiwi Partner stores, activity providers, cafes and bars across the country.
If you don’t download the Stay Kiwi app you will still be able to sign into the Stay Kiwi website. However, it will not be possible to collect Stay Kiwi Points, use eVouchers or benefits at all Stay Kiwi Partner businesses.
No. There is no physical Stay Kiwi membership card. Stay Kiwi is designed as a digital solution. The only Stay Kiwi membership identification you need is your unique digital Stay Kiwi Card and number. Your Stay Kiwi membership number can be found in your 'My Stay Kiwi' page within the Stay Kiwi app.
No, you can collect or use Stay Kiwi or benefits whenever you visit any of our Stay Kiwi Partner businesses, whether you are travelling or not.